Are you a creative, energetic professional who is passionate about helping seniors live vibrant, meaningful lives? Do you enjoy planning engaging experiences, building relationships, and creating moments that bring joy, purpose, and connection? If so, this is an opportunity to combine your leadership skills and creativity with meaningful work that makes a difference every day.
As our Life Enrichment Supervisor, you will play a key role in creating an engaging and fulfilling resident experience. Working closely with the Life Enrichment Manager, you will lead innovative programs that support the physical, emotional, cognitive, social, and spiritual well-being of residents across Independent Living, Assisted Living, and Memory Care. Through meaningful engagement, community partnerships, and resident-centered programming, you will help foster a vibrant environment where seniors can thrive.
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ACCOUNTABILITY OBJECTIVE
In conjunction with the life enrichment manager, the life enrichment supervisor plans, organizes, and implements programs to enhance the physical, emotional, cognitive, social, and spiritual development of the residents. Contributes to establishing new methods and policies in regards to improving leisure lifestyle and promoting positive and active retirement living.
BACKGROUND/QUALIFICATIONS
- Completion of a minimum of Grade 12.
- Diploma or degree from a recognized post-secondary institution in Recreation, Physical Education, Gerontology, or a closely related field.
- 3–5 years of experience in recreation programming and/or volunteer management with a senior population.
- Demonstrated strong leadership skills (e.g., aligned with the Residence’s competencies).
- Valid provincial driver’s license or willingness to obtain one to operate the company vehicle; driver’s abstract available upon request.
- Smart Serve certification is required.
- Proficient in both written and verbal English communication.
- Strong computer skills, including proficiency in Microsoft Word and Excel.
- Dementia-related experience or knowledge is considered an asset.
- Resident-focused with values aligned to the Residence’s mission statement.
KEY RESPONSIBILITIES
- Participates in and contributes to the Verve Quality Improvement (VQI) program.
- Plans, directs and evaluates the activities relating to the physical, emotional, social, intellectual and spiritual needs of the residents. Communicates activities of the department to residents, staff, families and the community to encourage participation in programs, while ensuring the needs of residents are met. Completes and distributes monthly activity calendars, surveys, invitations, etc. in a timely manner.
- Leads programming in independent living, assisted living, and memory care residences.
- Maintains a positive image of the residence through ongoing communications with the community and local media.
- Coordinates the volunteer and student placement program for the residence, including recruiting, orientating, directing and evaluating volunteer activities. Coordinates and evaluates pastoral care services.
- Participates in committee meetings (i.e. department manager meetings, infection control, health and safety and resident assessment meetings), as directed by the Life Enrichment Manager or designate.
- Participates in continuing education and acts as a resource to staff within the residence.
- Develops goals and objectives for the Life Enrichment department. Keeps departmental manual up to date.
- May drive residents to and from events outside the home using a company vehicle.
- Maintains records of initial assessments and programs for each resident and reviews on a regular basis.
- Notifies resident care staff of any observed changes and/or concerns with residents.
- Maintains established department plans, policies and procedures regarding such items as quality of programming, treatment of residents, infection control and safety. Ensures compliance by volunteers.
- Deliver assigned Signature programs and meet all required KPIs in Welbi.
- Liaises with outside service contractors and inspectors to ensure equipment and surroundings conform to codes and regulations.
- May attend and participate in regional Life Enrichment meetings.
- Builds internal and external relationships (i.e. residents, other departments, families) and collaborates and communicates with these groups to ensure optimal outcomes are achieved.
- Performs other duties as assigned by the Life Enrichment Manger or delegate.
- Complies with all corporate policies and procedures.
- Completes all required mandatory training/education.
- Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Participates in the ongoing Fire Prevention, and Pest Control programs and any other programs as required.
Why Verve?
You will do meaningful work that has a direct impact on residents' quality of life. Every day, you'll create opportunities for residents to build friendships, discover new interests, remain active, and maintain a sense of purpose. You'll see firsthand the positive impact your programs have on residents and their families.
You will have opportunities to lead and inspire. From coordinating volunteers and students to collaborating with interdisciplinary teams, you will play an important leadership role in shaping the resident experience and promoting a culture of engagement and inclusion.
You will have room to be creative and innovative. We encourage fresh ideas, new experiences, and creative approaches that enhance resident well-being and support positive aging.
You will continue to grow professionally. Through ongoing education, collaboration with regional Life Enrichment teams, and exposure to best practices in seniors' living, you'll expand your expertise in recreation programming, leadership, dementia care, volunteer management, and resident engagement.
All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.
Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.