Are you a creative, energetic professional who is passionate about helping seniors live vibrant, meaningful lives? Do you enjoy planning engaging experiences, building relationships, and creating moments that bring joy, purpose, and connection? If so, this is an opportunity to combine your leadership skills and creativity with meaningful work that makes a difference every day.
As our Life Enrichment Supervisor, you will play a key role in creating an engaging and fulfilling resident experience. Working closely with the Life Enrichment Manager, you will lead innovative programs that support the physical, emotional, cognitive, social, and spiritual well-being of residents across Independent Living, Assisted Living, and Memory Care. Through meaningful engagement, community partnerships, and resident-centered programming, you will help foster a vibrant environment where seniors can thrive.
Why Verve?
You will do meaningful work that has a direct impact on residents' quality of life. Every day, you'll create opportunities for residents to build friendships, discover new interests, remain active, and maintain a sense of purpose. You'll see firsthand the positive impact your programs have on residents and their families.
You will have opportunities to lead and inspire. From coordinating volunteers and students to collaborating with interdisciplinary teams, you will play an important leadership role in shaping the resident experience and promoting a culture of engagement and inclusion.
You will continue to grow professionally. Through ongoing education, collaboration with regional Life Enrichment teams, and exposure to best practices in seniors' living, you'll expand your expertise in recreation programming, leadership, dementia care, volunteer management, and resident engagement.
Accountability Objective
The Life Enrichment Supervisor works closely with the Life Enrichment Manager to develop, implement, and evaluate programs that enhance residents' quality of life. The role is responsible for fostering meaningful experiences that support residents' physical, emotional, social, intellectual, and spiritual needs while ensuring programs align with organizational standards, regulatory requirements, and resident interests.
Responsibilities
Create Exceptional Resident Experiences
- Plan, organize, implement, and evaluate programs that promote resident engagement and well-being.
- Develop and deliver programming for Independent Living, Assisted Living, and Memory Care residents.
- Complete resident assessments and maintain individualized recreation profiles and participation records.
- Create and distribute monthly activity calendars, invitations, surveys, and program communications.
- Deliver assigned Signature Programs and achieve established Welbi performance indicators.
- Observe resident participation and well-being, communicating changes or concerns to the care team as appropriate.
- Coordinates and evaluates pastoral care services
- Arrange transportation and may drive residents to and from community events using a company vehicle
- Coordinate special events, celebrations, entertainment, outings, and community partnerships.
- Ensure programs reflect residents' interests, needs, abilities, and cultural diversity
Build Community Connections
- Recruit, orient, support volunteers and student placements.
- Foster positive relationships with residents, families, local organizations, entertainers, and community groups.
- Promote a positive image of the residence through community outreach and engagement.
Collaboration
- Participate in quality improvement initiatives, including the Verve Quality Improvement (VQI) program.
- Collaborate with all departments to promote exceptional resident experiences.
- Attend department meetings, resident care conferences, health and safety meetings as required.
- Participate in regional Life Enrichment meetings and professional development opportunities as required.
- Act as a resource for team members by sharing knowledge, best practices, and education
Operational Excellence
- Maintain departmental goals, procedures, records, and resource materials.
- Ensure compliance with programming standards, infection prevention and control practices, and organizational policies.
- Maintain accurate records and documentation related to resident participation and programming outcomes.
- Support regulatory compliance, workplace safety initiatives, fire prevention programs, and other organizational requirements.
BACKGROUND / QUALIFICATIONS
- Grade 12 diploma required.
- Diploma or degree in Recreation, Therapeutic Recreation, Physical Education, Gerontology, or a related field.
- 2-5 years of experience in recreation programming, life enrichment, or volunteer management, preferably within seniors' living.
- Smart Serve Certification is required
- Experience working with individuals living with dementia is considered an asset.
- Valid driver's license (or willingness to obtain one and a satisfactory driver's abstract.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office applications, including Word and Excel.
- Excellent organizational, planning, and interpersonal skills.
- Commitment to delivering exceptional resident experiences and supporting Verve's mission, vision, and values.
All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.
Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.
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