Empowered Senior Living is the core of our culture at Verve. We share a commitment to help the seniors we serve live as meaningfully and independently as possible. Our commitment is to be resident focused, act with integrity, embrace growth, collaborate as a team, lead with empathy and show respect to everyone, Our team is passionate about senior living and brings creativity and heart to everything we do.
We are proud to have been recognized as one of Canada’s Best Managed Companies for four consecutive years, including earning the Best Managed Gold Standard designation in 2026. This achievement reflects our continued growth and enduring commitment to exceptional service, leadership, and care.
What truly sets Verve apart, however, is our people. Whether you support one of our residences or contribute within our corporate community, your work helps seniors live longer and better. In return, you will be part of a team that invests in your growth, celebrates success, and has fun along the way. If you are looking for a place where your work makes a meaningful difference—and where you can thrive both personally and professionally—we would love to meet you!
Why Verve?
You will help shape the employee experience for thousands of team members who support seniors living longer and better. Through your leadership, you will foster a culture where people feel valued, respected, engaged, and empowered to deliver exceptional service to residents and families.
You will lead and develop a dynamic Human Resources and Labour Relations team while partnering with senior leaders, General Managers, and regional teams across Canada. Your influence will directly impact organizational culture, workforce planning, leadership development, and labour relations strategy.
As a member of the executive leadership team, you will contribute to strategic business decisions, organizational transformation initiatives, and technology implementations that support long-term growth. You will further strengthen your expertise in labour relations, human capital management, executive leadership, and organizational effectiveness.
ACCOUNTABILITY
Reporting to the President, the Vice President, People is responsible for the overall leadership, strategic direction, and delivery of Human Resources and Labour Relations services across Verve Senior Living's retirement residences, corporate office, and regional operations.
This position develops and executes human resources strategies that support the organization's business plan, operational objectives, mission, and values. The Vice President, People provides executive leadership for all people-related functions, including talent acquisition, organizational development, compensation and benefits, labour relations, training, employee relations, workforce analytics, and human resource systems.
The Vice President, People contribues to the attaiment of the organization's committment to seniors, values and brand promise,
KEY RESPONSIBILITIES
Lead Human Resources & Labour Relations Strategy
- Provide overall leadership and guidance to the Human Resources and Labour Relations functions.
- Develop and execute people strategies that align with business objectives and organizational growth plans.
- Serve as a strategic advisor on workforce planning, organizational effectiveness, and cultural initiatives.
- Build and develop the structure, capabilities, and resources required to support a multi-provincial workforce.
- Represent the organization, and oversee those who do, in collective bargaining, including certifications, negotiations, grievances and arbitrations, serving as chief representative and spokesperson in labour matters
Talent Acquisition, Development & Retention
- Oversee talent acquisition, workforce planning, leadership development, succession planning, and employee retention strategies for key positions across the company.
- Develop recruitment and selection programs that build strong talent pipelines for future organizational needs.
- Lead performance management, mentoring, and career development initiatives.
- Support the identification and development of future leaders across the organization.
- Promote the organization's culture, values and code of conduct at all levels to drive employee engagement and commitment
Compensation, Benefits & Employee Experience
- Lead compensation and benefits programs to ensure external competitiveness and internal equity.
- Oversee job evaluation processes, salary administration, and compensation reviews.
- Recommend enhancements to total rewards programs.
Compliance, Risk Management & Workplace Safety
- Ensure compliance with applicable legislation, including Employment Standards, Labour Relations, Human Rights, Pay Equity, Occupational Health and Safety, and workplace injury legislation.
- Partner with Operations regarding Occupational Health and Safety programs, WSIB matters, and return-to-work requirements.
- Ensure policies, procedures, and systems are in place that support legal compliance
- Advise and support General Managers and line managers on employee relations, policy interpretation and workplace matters.
People Systems, Analytics & Organizational Improvement
- Champion the implementation and optimization of Human Resources systems and technologies.
- Utilize people data and insights to support strategic decision-making.
QUALIFICATIONS
- Post-graduate university degree in Human Resources, Business Administration, Industrial Relations, Organizational Development, or a related field.
- Certified Human Resources Professional (CHRP/L) designation required; advanced professional designations are considered an asset.
- Minimum of five (5) years of senior leadership experience within a mid-to-large-sized healthcare, retirement living, hospitality, or similarly complex service organization operating across multiple provinces.
- Proven experience leading collective bargaining, labour negotiations, grievance management, and arbitration processes.
- Demonstrated success leading human resources functions across multiple business locations.
- Experience with Human Resources Information Systems (HRIS) and technology solutions that improve efficiency and service delivery.
- Strong knowledge of employment legislation, labour relations, human rights, pay equity, workplace safety, and disability management practices.
- Exceptional leadership, communication, coaching, and relationship-building skills.
- Demonstrated ability to influence senior leaders, build credibility, and earn trust across all levels of an organization.
- Strong strategic planning, problem-solving, and organizational capabilities.
- Proficiency with Microsoft Office applications and human resources technology platforms.
- Ability to travel periodically to residences and regional offices as required.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Verve Senior Living is committed to an inclusive and accessible hiring process. Accommodation is available upon request at any stage of the recruitment process.
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