Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?
ACCOUNTABILITY OBJECTIVE
The Maintenance Supervisor is responsible for routine maintenance, repairs, and service tasks at the Residence, ensuring the safety, cleanliness, and proper functioning of the facility, its equipment, and grounds. This position directly contributes to the residents' quality of life by maintaining a safe, clean, and welcoming environment aligned with the Residence standards.
BACKGROUND/QUALIFICATIONS
- Minimum Grade 12 education. Post-secondary certification or training in building maintenance, trades, or a related field is preferred.
- Minimum two (2) year of experience in maintenance operations, preferably in senior living or hospitality.
- Demonstrated experience with HVAC, plumbing, electrical, mechanical, and life safety systems.
- Proficient in English (written and verbal).
- Strong interpersonal and communication skills, with a focus on resident satisfaction.
- Resident-focused with values aligned to Verve Senior Living mission statement.
KEY RESPONSIBILITIES
- Perform routine maintenance and repairs on building systems, including HVAC, plumbing, electrical, mechanical, security, and life safety.
- Assist in maintaining facility furnishings, fixtures, and equipment.
- Ensure grounds and outdoor areas are maintained, including gardening, snow removal, and salting.
- Prepare suites for new move-ins in collaboration with the Marketing team, managing repairs and refurbishments and ensuring accurate billing of damages, if applicable.
- Assist residents with maintenance-related requests and coordinate furniture and equipment moves within the residence.
- Participate in and document fire drills, infection control measures, and pest control strategies.
- Maintain the overall appearance and cleanliness of the residence, proactively addressing and reporting potential hazards.
- Provide exceptional customer service, maintaining positive relationships with residents, families, team members, suppliers, and visitors.
- Promote a learning environment, embodying the Residence’s core values to exceed residents' expectations.
- Performs other duties as assigned by the Environmental Services Manager or delegate.
- Complies with all corporate policies and procedures.
- Completes all required mandatory training/education.
- Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Participates in the ongoing Fire Prevention, and Pest Control programs and any other programs as required.
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All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.
Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.