Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?

ACCOUNTABILITY OBJECTIVE

Reporting to the Human Resources Manager, People, the Training & Systems Coordinator is responsible for delivering comprehensive support in the areas of training, recruitment, employer branding, and HR systems administration for the corporate office and residences across Canada. This role manages full-cycle recruitment for both corporate offices, optimizes onboarding processes, and provides training and technical support to managers and new hires. The Coordinator actively promotes the organization’s employer brand, maintains accurate system documentation, and collaborates with internal and external partners to ensure seamless HR operations. By demonstrating strong communication, organizational skills, and a commitment to service excellence, the Training and Systems Coordinator contributes to a positive employee experience and supports the achievement of organizational goals. 

BACKGROUND/QUALIFICATIONS

•    Completion of a community college diploma or university degree in Human Resources, Business Administration, or a related field, or equivalent experience. 
•    Previous experience in HR systems; applicant tracking systems (ATS), Onboarding Plus, social media recruitment, and employer branding. 
•    Proficiency in Microsoft Excel, including advanced functions such as pivot tables and data analysis for reporting. 
•    Providing user training/support. 
•    Strong verbal and written communication skills. 
•    Ability to work independently and collaboratively, managing multiple projects in a fast-paced environment. 
•    Detail-oriented with strong organizational and interpersonal skills. 
•    Ability to maintain confidentiality and build positive relationships with internal and external stakeholders.

KEY RESPONSIBILITIES

Training:

•    Organizes training resources in a format that is easy to source and utilize by users
•    Identifies training gaps and supports the Human Resources Manager in filling gaps with training
•    Promotes and conducts training sessions across the residences
•    Implements a system for tracking training
•    Supports the Human Resources Manager in other areas of training development, delivery, and evaluation

HRMS & Systems

•    Responsible for the administration aspects of the HRMS, under the direction of the Human Resources Manager
•    Maintain and optimize onboarding processes using Onboarding Plus, including backend technical support, template creation, resource management, and workflow updates. 
•    Provide training and support to managers and new hires on systems (Talcura, Onboarding Plus) and related processes. 
•    Maintain and update system documentation, user guides, and training materials. 
•    Collaborate with IT, vendors, and external partners to troubleshoot and resolve system issues. 
•    Ensure onboarding resources and documents are current, accessible, and aligned with organizational standards.

Recruitment

•    Manage full-cycle recruitment for corporate office, including sourcing, screening, interviewing, and reference checks. 
•    Assist with interviewing and reference checks, where required. 

Employer Branding

•    Track and post job opportunities and employer content on Indeed, Glassdoor, LinkedIn, Facebook, and Instagram.
•    Promote postings and sponsor job ads to maximize visibility and reach.
•    Generate, gather, and post regular/ongoing content to showcase the organization, increase visibility.
•    Monitor and manage Indeed and Glassdoor reviews, including tracking and responding to reviews.
•    Analyze and review trends and generate reports for leadership, providing insights and recommendations for employer reputation management.

HR 

•    Assist in organizing and planning recognition programs, wellness activities, and training initiatives. 
•    Maintain open and clear communication with the People Team and other departments to ensure seamless task completion. 
•    Enforce and adhere to Verve’s values. 
•    Support People Team projects as needed and perform other duties as assigned by the Human Resources Manager, People.

General

•    Organizes and compiles department information and programs in a user-friendly fashion on departmental and Company shared drives, etc.
•    Participates in and contributes to the Verve Quality Improvement (VQI) Program.
•    Complies with all relevant corporate policies and procedures.
•    Completes all required annual training/education.
•    Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
 

All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.

Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.